Privacy Policy

PRIVACY POLICY

Effective Date: November 6, 2025
Last Updated: November 6, 2025

TABLE OF CONTENTS

1. INTRODUCTION
2. SCOPE
3. PERSONAL INFORMATION WE COLLECT
4. HOW WE COLLECT INFORMATION
5. HOW WE USE PERSONAL INFORMATION
6. SHARING & DISCLOSURE
7. YOUR CALIFORNIA PRIVACY RIGHTS
8. DATA SECURITY
9. DATA RETENTION
10. CHILDREN’S PRIVACY
11. COOKIES & TRACKING TECHNOLOGIES
12. MARKETING COMMUNICATIONS & OPT-OUT
13. LINKS TO OTHER WEBSITES
14. CHANGES TO THIS PRIVACY POLICY
15. CONTACT INFORMATION

1. INTRODUCTION

Turnaround Arts California, a 501(c)(3) not-for-profit corporation (“Organization,” “we,” “us,” or “our“), operates our website to share about our work and collect interest and donations (collectively, the “Services“).

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at turnaroundartsca.org (the “Site”) or otherwise interact with us.

2. SCOPE

This Privacy Policy applies to personal information that we process in the context of providing the Services to program participants and supporters located in the United States. It does not cover: (a) Publicly available information from government records; or (b) De-identified or aggregated data that cannot reasonably identify you.

3. PERSONAL INFORMATION WE COLLECT

Below are the categories of information we collect and the business or commercial purpose for each category. Data elements marked with an asterisk (*) are considered “sensitive personal information” under California law.

Category	Examples	Purpose
Identifiers	Name, postal address, email, telephone number	Donation  processing and acknowledgement; constituent support
Purchase & Payment Info*	Last four digits of payment card, billing address, transaction totals (processed by Bloomerang—full card data is never stored on our servers)	Payment processing; fraud prevention
Marketing Preferences	Email newsletter sign-up form	Direct marketing
Internet / Device Info	IP address, browser type, referring pages, cookie IDs	Site analytics; security monitoring
User-Generated Content	Testimonials, photos you submit	Marketing materials; social media
Inquiry Records	Communications via email, phone, web forms	Customer support

4. HOW WE COLLECT INFORMATION

1. Directly from you – when you submit a contact form or make a donation.
2. Automatically – via cookies and similar technologies when you browse our Site

We do not purchase personal data from data brokers.

5. HOW WE USE PERSONAL INFORMATION

We use your information to:

• Provide Services –manage donations; send acknowledgements.
• Operate the Site – maintain functionality, troubleshoot, and analyze performance.
• Communicate – respond to inquiries; send marketing (if you have not opted out).
• Security & Fraud Prevention – detect malicious activity and protect our customers.
• Legal & Compliance – satisfy tax, accounting, or other regulatory obligations.

6. SHARING & DISCLOSURE

We do not sell or share personal information. We disclose information only as needed to track website analytics and utilize our marketing and fundraising CRM (Bloomerang).

7. YOUR CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may exercise these rights:

• Right to Know – request the categories or specific pieces of personal information we have collected.
• Right to Delete – request deletion of personal information we collected from you (subject to exceptions).
• Right to Correct – request correction of inaccurate personal information.
• Right to Opt-Out of Sale/Sharing – We currently do not sell/share. If this changes, we would adhere to Global Privacy Controls.
• Right to Limit Use of Sensitive Personal Information – we use sensitive personal information only to complete transactions; therefore, no separate opt-out is required.
• Right to Non-Discrimination – we will not deny goods or charge different prices if you exercise your rights as listed above.

Submitting a Request
Email: admin@turnaroundartsca.org
Phone: 310-482-3131

We will verify your identity and respond within 45 days (with a 45-day extension if reasonably necessary).

Authorized agents may submit a request on your behalf by providing written permission signed by you.

8. DATA SECURITY

We implement reasonable technical and organizational measures. Despite safeguards, no system is 100 % secure; you use the Site at your own risk.

9. DATA RETENTION

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Turnaround Arts will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our website, or we are legally obligated to retain this data for longer time periods.

10. CHILDREN’S PRIVACY

Our website is not intended for use by anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided Turnaround Arts California with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

11. COOKIES & TRACKING TECHNOLOGIES

Tracking Technologies and Cookies
We use cookies and similar tracking technologies, such as web beacons, pixel tags, and scripts, to recognize you, track how you use the Site, and improve and analyze our Services.

How We Use Cookies

• Cookies Policy / Notice-Acceptance Cookies (Persistent) – remember whether you accepted or dismissed our cookie banner so we don’t ask you again on every visit.
• Tracking & Performance Cookies (Persistent / third-party) – collect aggregated analytics about traffic and interactions (for example, via Google Analytics) so we can measure Site performance, test new pages or features, and verify system integrity. These cookies typically link to a pseudonymous identifier associated with your device.

Cookies may be “Session” (deleted when you close your browser) or “Persistent” (remain until they expire or you delete them).

Your Cookie Choices
Most browsers allow you to refuse cookies or alert you when a cookie is placed. If you disable cookies, some Site features may not function.
For more information, visit allaboutcookies.org or consult your browser’s help documentation.

12. MARKETING COMMUNICATIONS & OPT-OUT

You opt-in to receive communications from Turnaround Arts California anytime you make a donation or share your information via our newsletter sign up form. You can opt-out at any time.

13. LINKS TO OTHER WEBSITES

Our Site may contain links to third-party sites. We do not control, and are not responsible for, their privacy practices. Review their policies before providing personal information.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Policy from time to time. When we do, we will revise the “Last Updated” date and, for material changes, post a prominent notice or email you.

15. CONTACT INFORMATION

For questions, privacy requests, or complaints, contact:

Jaime Reed
Attn: Associate Director, Development & Communications
Address: jaime@turnaroundartsca.org